Quick Start Guide

Download the Quick Start Guide here, or follow the instructions below.

Step 1

Complete the tables on the back page. Save an electronic and hard copy for backup.

Step 2

Access https://standby.briggsinfohub.com > My Account. Login or create an account (steps below).

New Account Creation Steps:

  • Click Create Account.
  • Complete the Dealer or Customer Information section.
  • Complete Account Information and Login fields. Click Next Step.

Step 3

Complete the below prompts. Use the back page as needed for information.

New Accounts: Check your email for InfoHub™ SP login credentials once complete.

 Prompt 

 Complete these fields: 
 Devices & Subscription 
  • Add InfoHub Modules (Device ID, Equipment Information) 
  • Choose Subscription Plan (Contract Term)
 Payment Information
  • Business/Shipping Address
  • Billing Address
  • Credit Card Details

Step 4

Log into www.infohubsp.com.

 Universal Devices Only:

 Enter Engine Hours.
  • Click Dashboard.
  • Click Generator under the group card on the left side.
  • Click the pencil icon
  • Fill in the Engine Hours field (found on Generator Controller).

 Set-up Alerts and Reports. 
  • Click More > Help Articles & Videos > Alerts & Notifications or Reports for more information.

Step 5

Download & save the device installation manual at https://www.briggsinfohub.com/support. Complete installation as outlined.

Step 6 (For Technicians Only)

Test the Normal, Exercise, Generator Running, Stopped, and Fault modes.

Call 1-833-INFOHUB for troubleshooting assistance if needed (8 a.m. - 5 p.m. CT, Monday-Friday).

Homeowner Information

 Name

  

 Street Address 

  

 City, State, Zip Code 

  

 Mobile Number (notifications) 

  

 Alt. Phone Number

  

 Email Address (notifications)

  

Generator Information*

 Make

  

 Model 

  

 Size

  

 S/N (Serial Number)

  

 Generator Installed Date

  

 Engine Hours

  

 Battery Installed Date

  

 Universal InfoHub or Gateway Module ESN/Device ID (see below)

  

*From Step 4: Enter additonal details in the Description field in the platform if needed (e.g., transfer switch, engine, etc.).